CRM Strategy |
Companies that succeed in the implementation of CRM and change the way their companies manage customer relationships have not only invested in software, but they have embraced a strategy that re-engineered the company through-out the entire quote to cash value chain. This strategy should address the following:
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Path to Excellence Program |
Simply put successful CRM is a painful, fundamental change in how a company is organized and managed. Marino Associates CRM PATH TO EXCELLENCE PROCESS begins with:
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Design Phase |
During the Design Phase we will utilize comprehensive value mapping to review all processes, together we will learn about your key customer's needs in order to develop a stronger relationship with them. It will foster the creation of customer partnerships. We will review internal business process such as:
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Marino Associates, Inc. is a nationally known, full-service manufacturing, consulting and education firm. We are dedicated to enterprise-wide improvement in Manufacturing and Distribution firms and have extensive experience in Business Consulting
Marino Associates, Inc.
110 Greenwood Lane East Windsor, CT 06088 860-623-2521 |